We recognise how vital it is for families to feel connected, included, informed, and a part of their loved one’s life. Our workers are dedicated to providing the highest possible level of care, support, and understanding to all family members of individuals who use our services. The care we provide has evolved over time to meet industry best practices, and changing community and government needs, but one constant has remained: ensuring that our care is person-centred. No two people are alike; their preferences, dislikes, and life experiences shape who they are and how they prefer to be treated.
Our carers provide positive, high-quality care that is compassionate, gentle, and tailored to your needs. We begin by seeing you at your house to discuss your condition and then develop a customised Care Plan that is specific to your needs. We believe that providing high-quality, courteous care is all about paying attention to the little things, such as how you enjoy your tea and when you want to get dressed. This makes receiving treatment in your own home more comfortable for you. It is entirely up to you when you would like to receive your care! We are very adaptable and work around your schedule. We can come in for 30, 45, or more minutes and give 24-hour care in your home.
